Cancellation within 6 weeks of the date of your wedding are chargeable in full. We will do our best to rebook your wedding date and if successful in finding another wedding party for your day then the final balance payment will be refunded less the original booking/trial fees.
If your wedding is sadly cancelled due to a situation outwith your control then unfortunately refunds should be pursued via your wedding insurer.
In the unlikely event of an emergency or severe illness for your allocated wedding day artist, we will endevour to find a suitable replacement to carry out your hair and makeup. If in the highly unlikely situation a replacement cannot be found all monies paid to City Brides Hair & Makeup Ltd will be refunded less your booking fee.